We like to keep things simple and transparent – and your personal info safe. Here’s how we handle it:

1. What We Collect

When you book an event, sign up for updates, or contact us, we might collect details like:

• Your name

• Email address

• Phone number

• Payment info (through our secure booking system)

That’s it – no sneaky extra tracking of what you had for lunch.

2. How We Use It

We only use your info to:

• Process bookings and payments

• Respond to your questions

• Send updates about your bookings or events (if you’ve said yes to hearing from us)

We don’t sell, swap, or share your details with anyone shady. Ever.

3. Keeping It Safe

We store your info securely and use trusted third-party services for payments. That means we don’t actually keep your card details – those are handled by the pros.

4. Cookies (Not the Edible Kind)

Our website may use cookies to make your browsing smooth (like remembering what’s in your booking cart). You can turn cookies off in your browser settings, but things might look a bit weird.

5. Photos & Media

We sometimes take photos or videos at events for promo purposes. If you don’t want to be featured, let us know on the day – we totally get it.

6. Your Rights

You can request to see, update, or delete any personal info we hold on you. Just email us at hello@snapfactory.co.nz and we’ll sort it.

7. Changes to This Policy

We may update this policy every so often to keep things fresh and compliant. The newest version will always be right here on our website.